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Privacy Policy

This privacy policy sets out how Comfort Inn & Suites uses and protects any information that you give Comfort Inn & Suites when you use this website. Any information we ask you to provide will only be used in accordance with this privacy policy. Comfort Inn & Suites may change this policy from time to time. Please consult this page for any updates. This policy is effective from 10/1/2014.

 

What we collect

Comfort Inn & Suites may collect, store and use the following forms of personal data:

  • Name
  • Contact information including email address
  • Information about your computer, visits, and use of this website (including IP address, location, browser type, referral source, length of visit and number of page views).
  • Information about transactions carried out between you and Comfort Inn & Suites on the website.
  • Any other information that you choose to send us.

 

What we do with the information

Comfort Inn & Suites obtains the above information to understand your needs and provide you with a better booking experience and stay. In particular, we use the information for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We will never sell your information.

 

Security

We have established physical, electronic, and managerial procedures to safeguard the information we collect online. These safeguards include encrypted transmissions.

No method of transmission or electronic storage is 100% secure, however, and we cannot guarantee security either before, during, or after the transmission of information on our website. 

 

How do we share your personal information with third parties?

  • Choicehotels.com: Your personal data will be shared with Choice Hotels, the company which operates the booking software.
Learn more about our response to COVID-19 here

Our Response to COVID19

Commitment to Clean

We have been working diligently to implement a variety of new and improved cleanliness protocols and services that build on our longstanding cleaning procedures. Commitment to Clean is our pledge to you, to give you a peace of mind as you stay with us. In addition to this, please note the following changes to our hotel policies and services:

  • Face coverings are required to be worn in all public spaces of the hotel.
  • Our team is committed to practicing social distancing throughout our hotel and we ask that our guests are also mindful of social distancing recommendations. In light of this, our elevator is restricted to one party at a time.
  • For the safety of our guests and our staff, housekeeping services are not provided during your stay. Amenities such as additional towels, shampoo, and coffee are available for pick up from our front desk 24 hours a day.
  • We are currently offering a grab bag breakfast each morning of your stay, and we are pleased to announce that these now include a hot breakfast sandwich.
  • Our pool, hot tub and fitness centre are open to our registered hotel guests. Reservations for these amenities can be made with the front desk upon arrival. Our scheduled appointments allow for our guests to enjoy our facilities in a private environment, one party at a time. Our pool, hot tub and fitness centre are open daily from 7:00am to 11:00pm.
  • And of course it goes without saying, if you are experiencing any signs or symptoms of sickness that you please refrain from entering our hotel.

 

Thank you, and stay safe!

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